INTERNATIONAL SHIPPING

Standard and Express Shipping

We use reputed couriers like FedEx, DHL for Express Shipping with a guarantee that the first attempt for delivery would be made within 5 working days of you placing the order.
If you select Standard Shipping as your shipping option, your shipment is typically sent via EMS/Speed Post. The shipment would be delivered by partner of EMS in your country - which is typically the national postal service of the destination country. In such cases, the expected delivery date is indicative of date of delivered. The actual delivery date may vary basis service levels of local shipping partner of EMS.
Express Shipping delivery commitment excludes holidays (Sundays, Holidays in Hong Kong and destination country), unforeseen delays in customs clearances and alternative shipping instructions provided by customer / recipient to courier company.
If the shipment does not get delivered within stipulated time for Express Shipping, We shall refund you the difference between the Express and Standard Shipping charges for your order.
If you think that courier company has wrongly updated the order as delivered or has not delivered the order, please let us know within 3 days of your expected date of delivery. We will liaise with courier company to provide you the proof of delivery.
Once the shipment is handed over to shipping company, no modification can be made to the order. Any change in delivery address or specific delivery instructions would be accepted only if courier company is able to entertain these.

Charges and Payments

The shipping charges are dependent on destination country and the weight of the shipment. The applicable shipping charges will be displayed to you while you place the order.
All the duties to be paid for export from Hong Kong would be borne by Cresso Jewels. Any import duties or local duties levied at destination would be borne by the recipient of the shipment.
The actual amount charged on your account / card might differ than what is shown at the time of transaction due to difference in exchange rate applied by us and your card issuing company / payment gateway and surcharges applied by these.

Refunds / Replacements

In case a product gets damaged during transit, you can either opt for a full refund or a replacement. To process any such claims, customers must notify us with a photograph of the damaged product within 2 days of receipt of the product.
The 30 days replacement warranty is not applicable for orders that are delivered outside Hong Kong and would cover only manufacturing defects up to 30 days of delivery of the product.

INTERNATIONAL SHIPPING

Standard and Express Shipping

We use reputed couriers like FedEx, DHL for Express Shipping with a guarantee that the first attempt for delivery would be made within 5 working days of you placing the order.
If you select Standard Shipping as your shipping option, your shipment is typically sent via EMS/Speed Post. The shipment would be delivered by partner of EMS in your country - which is typically the national postal service of the destination country. In such cases, the expected delivery date is indicative of date of delivered. The actual delivery date may vary basis service levels of local shipping partner of EMS.
Express Shipping delivery commitment excludes holidays (Sundays, Holidays in Hong Kong and destination country), unforeseen delays in customs clearances and alternative shipping instructions provided by customer / recipient to courier company.
If the shipment does not get delivered within stipulated time for Express Shipping, We shall refund you the difference between the Express and Standard Shipping charges for your order.
If you think that courier company has wrongly updated the order as delivered or has not delivered the order, please let us know within 3 days of your expected date of delivery. We will liaise with courier company to provide you the proof of delivery.
Once the shipment is handed over to shipping company, no modification can be made to the order. Any change in delivery address or specific delivery instructions would be accepted only if courier company is able to entertain these.

Charges and Payments

The shipping charges are dependent on destination country and the weight of the shipment. The applicable shipping charges will be displayed to you while you place the order.
All the duties to be paid for export from Hong Kong would be borne by Cresso Jewels. Any import duties or local duties levied at destination would be borne by the recipient of the shipment.
The actual amount charged on your account / card might differ than what is shown at the time of transaction due to difference in exchange rate applied by us and your card issuing company / payment gateway and surcharges applied by these.

Refunds / Replacements

In case a product gets damaged during transit, you can either opt for a full refund or a replacement. To process any such claims, customers must notify us with a photograph of the damaged product within 2 days of receipt of the product.
The 30 days replacement warranty is not applicable for orders that are delivered outside Hong Kong and would cover only manufacturing defects up to 30 days of delivery of the product.

PRIVACY POLICY

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.

Provide us with feedback on our products or services

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To ask for ratings and reviews of services or products
To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We do not use Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Help remember and process the items in the shopping cart.
Understand and save user's preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won't affect the user's experience that make your site experience more efficient and may not function properly.

However, you will still be able to place orders .

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

Remarketing with Google AdSense
Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Cresso Limited

1702, Kodak House II, 321 Java Road

North Point, HK HK

Hong Kong

Email: enquiry@cressojewels.com

Tel: +852.3709.7610

TERMS & CONDITIONS

These terms and conditions outline the rules and regulations for the use of Cresso Limited's Website.

Cresso Limited is located at:

1702, Kodak House II

321 Java Road

North Point

Hong Kong

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Cresso Limited's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We”, “Our” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Hong Kong. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using Cresso Limited's website you consent to the use of cookies in accordance with Cresso Limited’s privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, Cresso Limited and/or it’s licensors own the intellectual property rights for all material on Cresso Limited All intellectual property rights are reserved. You may view and/or print pages from http://www.cressojewels.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from https://www.cressojewels.com
Sell, rent or sub-license material from https://www.cressojewels.com
Reproduce, duplicate or copy material from https://www.cressojewels.com

Redistribute content from Cresso Limited (unless content is specifically made for redistribution).

User Comments

This Agreement shall begin on the date hereof.
Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. Cresso Limited does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Cresso Limited, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Cresso Limited shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Cresso Limited reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
You warrant and represent that:
1. You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
2. The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant to Cresso Limited a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
- Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
We may consider and approve in our sole discretion other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
- dot.com community sites;
- associations or other groups representing charities, including charity giving sites,
- online directory distributors;
- internet portals;
- accounting, law and consulting firms whose primary clients are businesses; and
- educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Cresso Limited; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to info@cressojewels.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of (cname)’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

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Charges and Payments

Refunds / Replacements

Standard and Express Shipping

Charges and Payments

Refunds / Replacements

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Cresso Jewels – Affordable Jewellery

NEW ARRIVALS SHOP NOW

BRACELETS SHOP NOW

EARRINGS SHOP NOW

NECKLACES SHOP NOW

PENDANTS SHOP NOW

INTERNATIONAL SHIPPING

Standard and Express Shipping

Charges and Payments

Refunds / Replacements

About Cresso Jewels

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INTERNATIONAL SHIPPING

Standard and Express Shipping

Charges and Payments

Refunds / Replacements

PRIVACY POLICY

TERMS & CONDITIONS

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